Relaunch of the Telekom business customer sector

A new standard of customer guidance

Together with the agency “zweimaleins” from Berlin, we implemented the Telekom’s new portal for business customers, which was first presented to the public at CeBit in 2013.

The project

The challenge lay in finding a way to seamlessly offer customers information and ordering functions across all product groups without altering the Telekom’s heterogeneous IT landscape. The goal was to enable quicker access to product information for customers, and to ensure a simplified ordering process..

Our solution

We created a fully responsive platform on the basis of Typo3. With the ordering centre, the Telekom received a customer loyalty tool as well as a sales channel with a high conversion rate, which functions as the central shop and service platform with target group-appropriate navigation.

Find out more here.

I will gladly advise you and look forward to receiving your questions.

Director Service Design

André Schneider