kameon ESB for a perfect data interplay

To be able to respond to changes more quickly, dataTec AG was looking for a solution allowing it to better integrate its data into existing processes.

More often than not, manual work activities alongside the process chain are always a breaking point when it comes to a quick response to changes. This is because they require a lot of time, there are countless pitfalls, and adapting manual processes to new circumstances involves a great deal of effort. In order to avoid exactly this manual work, dataTec AG was looking for a solution that would even better integrate its existing IT infrastructure with ERP, webshop, and PIM systems into existing processes.
Another key goal: improved addition and processing of supplier details and more user-friendly handling of customer systems.

We integrated kameon ESB and the Shopware shop software into the system environment. In this, the ESB serves as a central data-exchange platform interconnecting the individual components via the processes. We replaced the existing shop system with Shopware, and we adapted it especially for dataTec. In doing so, our main focus was on an excellent user experience, especially in linking product data and ERP information via automated interfaces.

Requirements

We would consider the task for which dataTec had turned to us as completed if and when the following three challenges have been overcome successfully:

• Implementing the ESB as a central data-exchange platform
• Increasing automation in data validation and data exchange and reducing interactions between people involved to a minimum
• Using state-of-the-art software during product presentation

Implementation

Initially, we documented procedure models by using process modelling. In doing so, we identified interfaces between departments and systems. We then planned all the necessary connectors and interfaces in the ESB to harmonise the system landscape. The next step involved implementing the ESB software and the new shop system. Finally, we integrated the individual systems into the process models defined previously.

Outlook

We will be evaluating additional processes and successively integrating these into the ESB. For example, this is how we will promote a closer link between ERP and the shop system in order to be able to display the real-time data from the ERP in the shop - as well as feeding back data from the shop to the ERP system.