Data Privacy Policy
You can find our cookie policy here.
1 Introduction Privacy
We are very pleased about your interest in our services.
The protection of your personal data on the occasion of your visit to our website is an important concern for us.
We protect your privacy and your private data. We collect, process and use your personal data in accordance with the content of these data protection provisions and the applicable data protection rules, in particular the General Data Protection Regulation, the Federal Data Protection Act ("Bundesdatenschutzgesetz") and the Digital Ser-vices Act ("Digitale-Dienste-Gesetz") of Germany.
These data protection provisions regulate which personal data we collect, process and use about you. We there-fore ask you to read the following carefully.
2 Responsible Party
Contact details of the responsible party
If you have any questions regarding data protection, you will find the contact details of the responsible person or office below:
bbg bitbase group GmbH
Am Heilbrunnen 47
72766 Reutlingen
Authorized to represent: José Enrique Gómez Asbeck, Volker Baisch
https://www.bitbasegroup.com/impressum
You can contact our data protection officer, Herrn Markus Vatter, at the above postal address with the prefix "Data Protection Officer" or at: Datenschutz@bitbasegroup.com.
3 Summary: Data recording on this website
3.1 Who is the responsible party for the recording of data on this website?
The data on this website is processed by the operator of the website, whose contact information is available un-der section “Information about the responsible party (referred to as the “controller” in the GDPR)” in this Privacy Policy.
3.2 Anonymous Data Processing
It is generally possible for every visitor to visit this website without disclosing who they are. Only the name of the Internet service provider, the website from which this was linked to us and your IP address are automatically de-termined. This transmitted information is collected and analysed exclusively to combat abuse. An anonymised and shortened version of the IP address is evaluated for statistical purposes.
3.3 Collection and processing of personal data
Personal data is only collected if you provide and transmit it to us of your own accord. All personal data transmit-ted by you will be treated confidentially by us and used only for the purpose for which it was transmitted.
The data you transmit to us in the context of an enquiry, an order or a business relationship will be stored and processed exclusively for the purpose for which this data was transmitted. We will not pass on any personal data transmitted to third parties unless this has been expressly authorised by you or is absolutely necessary for the purpose of providing the service.
We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.
We hereby expressly object to any use by third parties of contact data published within the scope of the obligation to provide a legal notice for the purpose of sending unsolicited advertising or information material. We expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.
3.4 How do we record your data?
We collect your data as a result of your sharing of your data with us. This may, for instance be information you enter into our contact form.
Other data shall be recorded by our IT systems automatically or after you consent to its recording during your website visit. This data comprises primarily technical information (e.g., web browser, operating system, or time the site was accessed). This information is recorded automatically when you access this website.
3.5 What are the purposes we use your data for?
A portion of the information is generated to guarantee the error free provision of the website. Other data may be used to analyse your user patterns.
3.6 What rights do you have as far as your information is concerned?
You have the right to receive information about the source, recipients, and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified or eradicated. If you have consented to data processing, you have the option to revoke this consent at any time, which shall affect all future data processing. Moreover, you have the right to demand that the processing of your data be restricted under certain circumstances. Furthermore, you have the right to log a complaint with the competent supervising agency.
Please do not hesitate to contact us at any time if you have questions about this or any other data protection related issues.
3.7 Analysis tools and tools provided by third parties
There is a possibility that your browsing patterns will be statistically analysed when your visit this website. Such analyses are performed primarily with what we refer to as analysis programs.
For detailed information about these analysis programs please consult our Data Protection Declaration below.
4 General Information and Rights of Data Subjects
The operatorsoperator of this website and its pages taketakes the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.
Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected.
We herewith advise you that the transmission of data via the Internet (i.e., through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third-party access.
4.1 General information on the legal basis for data processing on this website
If you have consented to the data processing, we process your personal data based on art. 6 para 1 subpara 1 a) GDPR or art. 9 para 2 a) GDPR, if special data categories according to art. 9 para 1 GDPR are processed. In the event of explicit consent to the transfer of personal data to third countries, data processing is also based on art. 49 para 1 a) GDPR. If you have consented to the storage of cookies or access to information on your end de-vice (e.g. via device fingerprinting), data processing is also based on § 25 para 1 German TTDSG. The consent can be revoked at any time. If your data is required to fulfil the contract or to carry out pre-contractual measures, we process your data based on art. 6 para 1 subpara 1 b) GDPR. Furthermore, we process your data if it is required to fulfil a legal obligation based on art. 6 para 1 subpara 1 c) GDPR.
Data processing may also be carried out on the basis of our legitimate interest in accordance with Art. 6 Para1 subpara 1 f) GDPR. The following paragraphs of this data protection declaration provide information on the rele-vant additional legal bases in each individual case.
4.2 Note on data transfer to the so called “non-safe” third countries
Among other things, we use tools of companies domiciled in the United States or other from a data protection perspective non-secure non-EEA countries. If these tools are active, your personal data may potentially be trans-ferred to these non-EU countries and may be processed there. We must point out that in these countries, a data protection level that is comparable to that in the EU cannot be guaranteed.
For instance, U.S. enterprises are under a mandate to release personal data to the security agencies and you as the data subject do not have any litigation options to defend yourself in court. Hence, it cannot be ruled out that U.S. agencies (e.g., the Secret Service) may process, analyse, and permanently archive your personal data for surveillance purposes. We have no control over these processing activities.
We have no direct influence on these processing activities, but the risk can be minimised through appropriate contractual arrangements (EU standard contractual clauses). The standard contract clauses have been defined by the EU and can be found here: eur-lex.europa.eu/eli/dec_impl/2021/914/oj. In a transfer impact assessment for third countries (so-called TIA), we regularly check whether the risk is sufficiently managed. If you have any questions about the technical-organisational measures, you can contact our data protection officer.
Since 11.07.2023, there has also been an adequacy decision by the EU Commission pursuant to section. 45 GDPR, the so-called Transatlantic Data Protection Network (TADPF) with the USA. Only in case that a US company self-certifies in the associated database and joins this network, the EU has determined that the US is considered a safe third country for these companies. We will make a note of this with the relevant processor. You can then check for yourself at www.dataprivacyframework.gov whether the company is registered there.
4.3 Storage duration
Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for which it was collected no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible rea-sons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, the deletion will take place after these reasons cease to apply.
4.4 Revocation of your consent to the processing of data
A wide range of data processing transactions are possible only subject to your express consent according to Article 7 GDPR. You can according to Section 3 at any time revoke any consent you have already given us. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.
4.5 Right to object to the collection of data in special cases; right to object to direct advertising (art. 21 GDPR)
IN THE EVENT THAT DATA ARE PROCESSED ON THE BASIS OF ART. 6 (1) (E) OR (F) GDPR, YOU HAVE THE RIGHT TO AT ANY TIME OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA BASED ON GROUNDS ARISING FROM YOUR UNIQUE SITUATION. THIS ALSO APPLIES TO ANY PROFILING BASED ON THESE PROVISIONS. TO DETERMINE THE LEGAL BASIS, ON WHICH ANY PROCESSING OF DATA IS BASED, PLEASE CONSULT THIS DATA PROTECTION DECLARATION. IF YOU LOG AN OBJECTION, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA, UNLESS WE ARE IN A POSITION TO PRESENT COMPELLING PROTECTION WORTHY GROUNDS FOR THE PRO-CESSING OF YOUR DATA, THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS OR IF THE PURPOSE OF THE PROCESSING IS THE CLAIMING, EXERCISING OR DEFENCE OF LEGAL ENTITLEMENTS (OBJECTION PURSUANT TO ART. 21(1) GDPR).
IF YOUR PERSONAL DATA IS BEING PROCESSED IN ORDER TO ENGAGE IN DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR AFFECTED PERSONAL DATA FOR THE PURPOSES OF SUCH ADVERTISING AT ANY TIME. THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS AFFILIATED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT ADVERTISING PURPOSES (OBJECTION PURSUANT TO ART. 21 (2) GDPR).
4.6 Right to log a complaint with the competent supervisory agency according to article 57 Section 1 f) GDPR
In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.
4.7 Right to data portability according to article 20 GDPR
You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.
4.8 SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption program. You can recognize an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line.
If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.
4.9 Information about, rectification and eradication of data
Within the scope of the applicable statutory provisions of article 15 GDPR, you have the right to at any time de-mand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified according to article 16 GDPR or erad-icated according to article 17GDPR If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time.
4.10 Right to demand processing restrictions
You have according to article 18 GDPR the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time. The right to demand restriction of processing applies in the following cases:
- In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to de-mand that we restrict the processing of your personal data.
- If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data in lieu of demanding the eradication of this data.
- If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitle-ments, you have the right to demand the restriction of the processing of your personal data instead of its eradication.
- If you have raised an objection pursuant to Art. 21(1) GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.
If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Un-ion or a member state of the EU.
4.11 Rejection of unsolicited e-mails
We herewith object to the use of contact information published in conjunction with the mandatory information to be provided e.g. in our imprint or privacy policy to send us promotional and information material that we have not expressly requested. The operators of this website and its pages reserve the express right to take legal action in the event of the unsolicited sending of promotional information, for instance via SPAM messages.
5 Hosting and Content and Apps
In this section, we describe the provision of network content (hosting) based on legitimate interest. If consent has been requested, processing will be carried out exclusively on the basis of Art. 6 (1) a) GDPR and Section 25 (1) TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be withdrawn at any time. A website is transmitted in a simple form from a computer in one location. Content delivery networks (CDN) are used to coun-ter certain attacks and to accelerate and optimise access. These serve to provide a website efficiently and se-curely worldwide by directing your page view to the country and computer that can process it most efficiently. Therefore, when using a CDN, we necessarily also process your data in non-secure third countries, such as the USA; see the note on processing in ‘non-secure third countries’ on data transfer to the USA and other ‘non-secure third countries’. When we offer applications (apps) for smartphones, these also generally access this network content; see the section on our own services. The data is stored for as long as necessary, usually for a maximum of twelve months.
5.1 Extern Hosting with Microsoft Ireland
This website is hosted by an external service provider (host). The personal data collected on this website is stored on the host's servers. This may mainly be IP addresses, contact requests, meta and communication data, con-tract data, contact data, names, page views and other data generated via a website.
The host is used for the purpose of contract fulfilment vis-à-vis our potential and existing customers (Art. 6 para. 1 b) GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 f) GDPR).
Our host will only process your data insofar as this is necessary for the fulfilment of its service obligations and will follow our instructions with regard to this data.
We use the following host: Microsoft Ireland Operations Limited, The Atrium Building,Block B, Carmanhall Road, Sandyford Business Estate, Dublin 18. In rare support cases, the parent company, Microsoft Corporation, One Microsoft Way, 98052-6399 Redmond WA, United States of America may access the data. This constitutes pro-cessing in an insecure third country, which we safeguard with standard data protection clauses. For more infor-mation on Microsoft Azure Cloud, please see Microsoft's privacy policy: https://privacy.microsoft.com/de-de/privacystatement.
5.2 Content Delivery Networks
This site uses so-called Content Delivery Networks (CDN) to provide popular online libraries and web fonts. Ac-cess is then made directly to the operators' servers, so that data such as the accessing IP address, referrer, browser information, etc. is collected there. The legal basis for this is our legitimate interest pursuant to Art. 6 para. 1 sentence 1 f) GDPR in presenting our website in line with requirements and optimising the user experi-ence. You can prevent the collection and processing of your data by CDNs by deactivating the execution of script code in your browser or installing a script blocker in your browser (you can find one at https://www.noscript.net, for example).
5.2.1 Cloudflare CDN
We use the “Cloudflare” service provided by Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA. (hereinafter referred to as “Cloudflare”) for the display of the website and the provision of fonts.
Cloudflare offers a content delivery network with DNS that is available worldwide. As a result, the information transfer that occurs between your browser and our website is technically routed via Cloudflare’s network. This enables Cloudflare to analyse data transactions between your browser and our website and to work as a filter between our servers and potentially malicious data traffic from the Internet. In this context, Cloudflare may also use cookies or other technologies deployed to recognize Internet users, which shall, however, only be used for the herein described purpose. The use of Cloudflare is based on our legitimate interest in a provision of our website offerings that is as error free and secure as possible (Art. 6(1)(f) GDPR). Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here:
www.cloudflare.com/privacypolicy.
For more information on Cloudflare’s security precautions and data privacy policies, please follow this link:
www.cloudflare.com/privacypolicy.
6 Recording of data on this website in detail
6.1 Server log files
The provider of this website and its pages automatically collects and stores information in so-called server log files, which your browser communicates to us automatically. The information comprises:
- Browser type, language and version of the browser,
- operating system used and its interface,
- Page from which the request comes (referrer),
- Host name of the accessing computer,
- date and time of the request, time zone difference to Coordinated Universal Time (UTC)),
- IP address
- Content of the request (specific page),
- access status/HTTP status code
- amount of data transferred in each case
This data is not merged with other data sources.
This data is recorded on base of Art. 6 para 1 f) GDPR. The operator of the website has a legitimate interest in the technically error free depiction and the optimization of the operator’s website. In order to achieve this, server log files must be recorded.
6.2 Cookies in the browser
Our websites and pages use what the industry refers to as “cookies.” Cookies are small text files that do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cook-ies) or they are permanently archived on your device (permanent cookies). Session cookies are automatically deleted once you terminate your visit. Permanent cookies remain archived on your device until you actively delete them, or they are automatically eradicated by your web browser.
In some cases, it is possible that third-party cookies are stored on your device once you enter our site (thirdparty cookies). These cookies enable you or us to take advantage of certain services offered by the third party (e.g., cookies for the processing of payment services).
Cookies have a variety of functions. Many cookies are technically essential since certain website functions would not work in the absence of the cookies (e.g., the shopping cart function or the display of videos). The purpose of other cookies may be the analysis of user patterns or the display of promotional messages.
Cookies, which are required for the performance of electronic communication transactions (required cookies) or for the provision of certain functions you want to use (functional cookies, e.g., for the shopping cart function) or those that are necessary for the optimization of the website (e.g., cookies that provide measurable insights into the web audience), shall be stored on the basis of Art. 6(1)(f) GDPR, unless a different legal basis is cited. The operator of the website has a legitimate interest in the storage of cookies to ensure the technically error free and optimized provision of the operator’s services. If your consent to the storage of the cookies has been requested, the respective cookies are stored exclusively on the basis of the consent obtained (Art. 6(1)(a) GDPR); this con-sent may be revoked at any time.
You have the option to set up your browser in such a manner that you will be notified any time cookies are placed and to permit the acceptance of cookies only in specific cases. You may also exclude the acceptance of cookies in certain cases or in general or activate the delete function for the automatic eradication of cookies when the browser closes. If cookies are deactivated, the functions of this website may be limited.
In the event that third-party cookies are used or if cookies are used for analytical purposes, we will separately notify you in conjunction with this Data Protection Policy and, if applicable, ask for your consent.
6.3 Consent with Usercentrics (Cookiebot)
Our website uses the consent application from Usercentrics to obtain your consent to the storage of certain cookies on your terminal device or to the use of certain technologies and to document this in accordance with data protection law. The provider of this technology is Usercentrics A/S, Havnegade 39, 1058 Copenhagen, Den-mark (hereinafter "Cookiebot").
When you access our Website, a connection is established to Usercentrics' servers in order to obtain your con-sent and other declarations regarding the use of cookies. Cookiebot then stores a cookie in your browser in order to be able to allocate the consents granted to you or their revocation. The data collected in this way is stored until you request us to delete it, delete the Cookiebot cookie yourself or the purpose for storing the data no longer ap-plies. Mandatory legal storage obligations remain unaffected.
Cookiebot is used to obtain the legally required consent for the use of cookies. The legal base for this is Art. 6 (1) c) GDPR.
Usercentrics uses third-party providers, such as BunnyWay d.o.o, to operate geolocation. For more details, see their privacy policy at https://www.cookiebot.com/de/privacy-policy.
6.4 Contact form
If you submit inquiries to us via our contact form, the information provided in the contact form as well as any con-tact information provided therein will be stored by us in order to handle your inquiry and in the event that we have further questions. We will not share this information without your consent.
The processing of these data is based on Art. 6 para 1 b) GDPR, if your request is related to the execution of a contract or if it is necessary to carry out pre-contractual measures. In all other cases the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Art. 6 para 1 f) GDPR) or on your agreement (Art. 6 para 1 a) GDPR) if this has been requested.
The information you have entered into the contact form shall remain with us until you ask us to eradicate the data, revoke your consent to the archiving of data or if the purpose for which the information is being archived no longer exists (e.g., after we have concluded our response to your inquiry). This shall be without prejudice to any mandato-ry legal provisions, in particular retention periods.
6.5 Request by e-mail, telephone, or fax
If you contact us by e-mail, telephone or fax, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We do not pass these data on without your consent.
These data are processed on the basis of Art. 6(1)(b) GDPR if your inquiry is related to the fulfillment of a contract or is required for the performance of pre-contractual measures. In all other cases, the data are processed on the basis of our legitimate interest in the effective handling of inquiries submitted to us (Art. 6(1)(f) GDPR) or on the basis of your consent (Art. 6(1)(a) GDPR) if it has been obtained.
The data sent by you to us via contact requests remain with us until you request us to delete, revoke your consent to the storage or the purpose for the data storage lapses (e.g. after completion of your request). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.
6.6 ProvenExpert
We have included evaluation seals from ProvenExpert on this website. The provider is Expert Systems AG, Quedlinburger Str. 1, 10589 Berlin, www.provenexpert.com.
The ProvenExpert seal enables us to display on our website customer reviews that have been submitted to ProvenExpert about our company. When you visit our website, a connection to ProvenExpert is established so that ProvenExpert can determine that you have visited our website. Furthermore, ProvenExpert records your language settings to display the seal in the chosen language.
The use of ProvenExpert is based on Art. 6 para. 1 f) GDPR. The website operator has a legitimate interest in the most comprehensible presentation of customer reviews. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 a) GDPR and Section 25 para. 1 German TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g., device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.
For more information on the handling of user data, please refer to the privacy policy of ProvenExpert AG at: https://www.provenexpert.com/de-de/datenschutzbestimmungen.
7 Newsletter, Promotion and Data Analysis
If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to check that you are the owner of the specified e-mail address and that you agree to receive the newsletter. Further data will not be collected or will only be collected on a voluntary basis. For the processing of the newsletter, we use service providers who are described below.
According to Art. 6 I a) GDPR, the data processing is based on your consent, which you may revoke at any time. We provide you with a link in every message that you can click on or you can simply write to us. The lawfulness of data processing already carried out shall not be affected by the revocation. If necessary, you can also unsubscribe from the newsletter directly on the website.
Only if we expressly and separately point this out when you register does your consent also include the right to observe predefined actions in the newsletters through measures such as individualized links or reloaded graphics, for example whether you read the newsletter, buy something, follow the links listed there (conversion rate), or which parts of it you are interested in, in order to make our newsletters more effective and to be able to remind you to read them if you do not appear to have opened a newsletter. If necessary, we also individualize newsletters according to various categories of interest, such as age, gender, place of residence, if you have pro-vided this data.
Insofar as we send you advertising letters from own research or address sellers that are not based on your docu-mented consent, the legal basis is the legitimate interest of advertising that we have carefully checked whether, under German law, the criteria of presumed consent pursuant to Section 7 of German UWG are met. The additional methods of analysis just mentioned are then omitted. You can object to this use of your data at any time.
Your data will be deleted as soon as it is no longer required to fulfil the purpose for which it was collected. Your e-mail address will therefore be stored for as long as your subscription to the newsletter is active. You can cancel your subscription to the newsletter at any time by revoking your consent. There is a corresponding link for this purpose in every newsletter.
After you unsubscribe from the newsletter distribution list, your e-mail address may be stored by us or the news-letter service provider in a blacklist if this is necessary to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our inter-est in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 f) GDPR). The storage in the blacklist is not limited in time, but we reserve the right to review it after ten years. You can object to the storage if your interests outweigh our legitimate interest.
7.1 SendGrid (Twilio)
This website uses SendGrid to send newsletters. The provider is Twilio Ireland Limited, 3 Dublin Landings, North Wall Quay, Dublin 1, IRELAND. The data you enter for the purpose of receiving newsletters is processed on Twilio's servers in the EU.
If necessary, the data will be processed by the subcontracted processor, Twilio Inc. 101 Spear Street, 5th Floor, SanFrancisco, California, 94105, in the data-protection-unsafe third country USA. We have taken technical and organisational measures, standard data protection clauses (SCC) and binding internal data protection regulations (BVR) to ensure that your data is nevertheless secure.
For detailed information on the functions of SendGrid, please refer to the following link: https://sendgrid.com/solutions/email-marketing. For more details, please refer to the SendGrid privacy policy at: https://sendgrid.com/policies/security and the Twilio privacy policy at: www.twilio.com/legal/privacy.
7.2 Brevo (Sendinblue)
This website uses Sendinblue for the sending of newsletters. The provider is the Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany. The data you enter for the purpose of registration will be archived on Sendin-blue's servers in Germany.
For detailed information on the functions of Sendinblue please follow this link: https://de.sendinblue.com/newsletter-software. For more details, please consult the Data Protection Regula-tions of Sendinblue at: de.sendinblue.com/datenschutz-uebersicht. The data may be processed by subcontrac-tors of Sendinblue in so-called unsafe third countries, such as the USA or India.
8 Social media
8.1 General
We maintain publicly accessible profiles on social networks. The social networks we use in detail can be found below.
Social networks such as Facebook, Twitter, etc. can usually analyse your user behaviour comprehensively when you visit their website or a website with integrated social media content (e.g. Like buttons or advertising banners). Visiting our social media presence triggers numerous data protection-related processing operations. In detail: If you are logged into your social media account and visit our social media presence, the operator of the social me-dia portal can assign this visit to your user account. Under certain circumstances, however, your personal data can also be recorded if you are not logged in or do not have an account with the respective social media portal. In this case, this data is collected, for example, via cookies that are stored on your end device or by recording your IP address.
With the help of the data collected in this way, the operators of the social media portals can create user profiles in which your preferences and interests are stored. In this way, interest-based advertising can be displayed to you both inside and outside of the respective social media presence. If you have an account with the respective social network, interest-based advertising can be displayed on all devices on which you are logged in or were logged in.
Please also note that we cannot trace all processing operations on the social media portals. Depending on the provider, additional processing operations may therefore be carried out by the operators of the social media por-tals. Details can be found in the terms of use and data protection regulations of the respective social media por-tals.
Legal basis
Our social media appearances should ensure the widest possible presence on the Internet. This is a legitimate interest within the meaning of art. 6 para 1 subpara 1 f) GDPR. The analysis processes initiated by the social net-works may be based on different legal bases, which must be specified by the operators of the social networks (e.g. consent within the meaning of art. 6 para 1 subpara 1 a) GDPR.
Controller and assertion of rights
If you visit one of our social media presences (e.g. Facebook), we are jointly responsible with the operator of the social media platform for the data processing operations triggered during this visit. In principle, you can exercise your rights (information, correction, deletion, restriction of processing, data transferability and complaints) both against us as well as the operator of the respective social media portal (e.g. vs. Facebook).
Please note that despite the joint responsibility with the social media portal operators, we do not have full influ-ence on the data processing operations of the social media portals. Our options are largely based on the corpo-rate policy of the respective provider.
Storage duration
The data collected directly by us via the social media presence will be deleted from our systems as soon as you request deletion, revoke your consent to storage or the purpose for data storage no longer applies. Saved cookies remain on your end device until you delete them. Mandatory legal provisions - especially retention periods - remain unaffected.
We have no influence on the storage period of your data, which is stored by the operators of the social networks for their own purposes. For details, please contact the operators of the social networks directly (e.g. in their data protection declaration, see below).
8.2 Networks in detail
8.2.1 Meta-Services Facebook and Instagram
If consent has been obtained, the above-mentioned service is used on the basis of Art. 6 para. 1 a) GDPR and § 25 TTDSG. Consent can be revoked at any time. If no consent has been obtained, the service is used in accordance with Art. 6 para. 1 sentence I, f) GDPR on the basis of our legitimate interest in the widest possible visibility in so-cial media.
The parent company of Facebook and Instagram, Meta Platforms, Inc. 1601 Willow Rd, Menlo Park, California 94025-1453, United States is located in an insecure third country. Data processing with this company is therefore protected by the standard data protection contracts. In addition, the USA is considered secure as long as the EU Commission's adequacy decision applies and Meta participates in the TADPF. It currently does: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt0000000GnywAAC&status=Active
8.2.1.1 Meta Instagram profile
We have a profile on Instagram. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
The data transfer to the USA is based on the standard contractual clauses of the EU Commission.
Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum, https://help.instagram.com/519522125107875 and https://de-de.facebook.com/help/566994660333381.
For details on how they handle your personal data, see the privacy policy from Instagram: https://help.instagram.com/519522125107875.
8.2.2 Xing profile
We have a profile on XING. The provider is New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany. If you make entries on Xing, these and your metadata will be processed there. Details on how they handle your personal data can be found in the XING data protection declaration: https://privacy.xing.com/en/privacy-policy.
8.2.3 LinkedIn profile
We have a profile on LinkedIn. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. LinkedIn uses advertising cookies. If you would like to disable LinkedIn advertising cookies, please use the following reference: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.linkedin.com/legal/l/dpa and https://www.linkedin.com/legal/l/eu-sccs.
For details on their handling of your personal data, please refer to the privacy policy from LinkedIn: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
8.2.4 LinkedIn insight tag (plug-in)
This website uses the Insight tag from LinkedIn. The provider of this service is LinkedIn Ireland Unlimited Compa-ny, Wilton Plaza, Wilton Place, Dublin 2, Ireland.
Data processing by LinkedIn Insight Tag
With the help of the LinkedIn Insight Tag, we receive information about visitors to our website. If a website visitor is registered with LinkedIn, we can, among other things, analyse the key professional data (e.g. career level, compa-ny size, country, location, industry and job title) of our website visitors and thus better tailor our site to the respec-tive target groups. Furthermore, we can use LinkedIn Insight Tags to measure whether visitors to our websites make a purchase or take any other action (conversion measurement). Conversion measurement can also be done across devices (e.g. from PC to tablet). LinkedIn Insight Tag also offers a retargeting function that allows us to display targeted advertising to visitors to our website outside of the website, whereby, according to LinkedIn, no identification of the advertising addressee takes place.
LinkedIn itself also collects so-called log files (URL, referrer URL, IP address, device and browser properties and time of access). The IP addresses are shortened or (if they are used to reach LinkedIn members across devices) hashed (pseudonymised). The direct identifiers of LinkedIn members are deleted by LinkedIn after seven days. The remaining pseudonymised data is then deleted within 180 days.
The data collected by LinkedIn cannot be assigned to specific individuals by us as the website operator. LinkedIn will store the collected personal data of website visitors on its servers in the USA and use it in the context of its own advertising measures. For details, please refer to LinkedIn's privacy policy at https://www.linkedin.com/legal/privacy-policy#choices-oblig.
Legal basis
Insofar as consent has been obtained, the above-mentioned service is used exclusively on the basis of Art. 6 Para. 1 a) DSGVO and § 25 TTDSG. The consent can be revoked at any time. If no consent has been obtained, the use of this service is based on Art. 6 (1) f) DSGVO; the website operator has a legitimate interest in effective ad-vertising measures including social media.
Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.linkedin.com/legal/l/dpa and https://www.linkedin.com/legal/l/eu-sccs.
Objection to the use of LinkedIn Insight Tag
You can object to the analysis of usage behaviour and targeted advertising by LinkedIn at the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
Furthermore, LinkedIn members can control the use of their personal data for advertising purposes in their account settings. To prevent LinkedIn from linking data collected on our website with your LinkedIn account, you must log out of your LinkedIn account before visiting our website.
8.2.5 YouTube profile
We have a profile on YouTube. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ire-land. We have concluded a joint responsibility agreement with the provider and the standard data protection con-tracts will transfer data to unsafe third countries. Details on how they handle your personal data can be found in the YouTube Privacy Policy: https://policies.google.com/privacy?hl=en. Data transfer to the USA is based on the standard contractual clauses of the EU Commission. See further the section Google General.
9 Analysis tools and advertising
9.1 Matomo (formerly called Piwik)
This website uses the open source web analytics service Matomo. Matomo uses technologies that enable the recognition of the user across pages for the analysis of user behaviour (e.g. cookies or device fingerprinting). The information collected by Matomo about the use of this website is stored on our server. The IP address is anony-mised before storage.
With the help of Matomo, we are able to collect and analyse data about the use of our website by website visitors. This enables us to find out, among other things, when which page views were made and from which region they come. We also collect various log files (e.g. IP address, referrer, browsers and operating systems used) and can measure whether our website visitors perform certain actions (e.g. clicks, purchases, etc.).
The use of this analysis tool is based on Art. 6 para. 1 f) GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising. Insofar as a corresponding con-sent has been requested, the processing is carried out exclusively on base of Art. 6 para. 1 a) GDPR and Section 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.
We use IP anonymisation for the analysis with Matomo. In this case, your IP address is shortened before analysis so that it can no longer be clearly assigned to you.
We host Matomo exclusively on our own servers so that all analysis data remains with us and is not passed on.
For analysis with Matomo we use IP anonymization. Your IP address is shortened before the analysis, so that it is no longer clearly assignable to you.
9.2 Google General
We use Google services for analysis and advertising. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
The use of Google is based on Art. 6 (1) f) GDPR. The website operator has a legitimate interest in marketing its service products as effectively as possible. Your data will also be processed in so-called unsafe third countries, such as the USA. The data transfer from Google Ireland Limited to the Google parent company in the USA, other subcontractors and other unsafe third countries is based on the standard contractual clauses of the EU Commis-sion. The USA ares not considered an unsecured third country as long as the current adequacy decision of the Commission is upheld and Google LLC continues to participate in the TATPF.
Insofar as a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 (1) a) DSGVO and Section 25 (1) of German TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. digital fingerprint) as defined by the TTDSG. Consent can be revoked at any time.
By making the appropriate settings on your browser, you can prevent the aforementioned cookies from being stored on your computer. However, this may mean that the contents of this site can no longer be used to the same extent. By agreeing to the processing by Google, you consent to the processing of the data collected about you in the manner and for the purposes set out above.
If you have a Google account, you can object to personalised advertising using the following link: https://www.google.com/settings/ads/onweb. For further information on how to object to the advertisements displayed by Google, please refer to the following links: https://policies.google.com/technologies/ads and https://adssettings.google.com/authenticated.
You can prevent the collection and processing of your data by Google by downloading and installing the browser extension (plugin) available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
For more information on how Google handles user data, please see Google's privacy policy: https://policies.google.com/privacy?hl=en, the legal framework for data export to so-called unsafe third coun-tries: https://policies.google.com/privacy/frameworks and the standard contractual clauses in this context https://privacy.google.com/businesses/controllerterms/mccs. Data processing conditions specifically for adver-tising: https://business.safety.google/intl/de/adsprocessorterms.
9.2.1 Google Tag Manager
We use the Google Tag Manager. The Tag Manager is a tool with the help of which we can integrate user tracking or statistical tools and other technologies on our Website. The Tag Manager itself does not create user profiles, does not store cookies and does not perform any independent analyses. It only serves to manage and play out the tools integrated via it. However, the Tag Manager records your IP address, which may also be transmitted to Goog-le's parent company in insecure third countries.
The site operator has a legitimate interest in a quick and uncomplicated integration and administration of various tools on his website. The tag manager is necessary for the functionality of the site.
Further information can be found in the provider's terms of use at: https://www.google.com/intl/de/tagmanager/use-policy.html and to privacy at https://support.google.com/analytics/answer/6004245?hl=de.
9.2.2 Analytics
This website uses functions of the Google Analytics network analysis service. Analytics enables the website operator to analyse the behaviour of visitors. In doing so, the site operator receives various usage data, such as page views, length of stay, operating systems used and the origin of the user. This data is assigned to the respec-tive end device of the user. There is no assignment to a unique device number.
For example, the cookie "test_cookie" is used to check whether cookies can be set at all. This cookie is neces-sary for the function of the site and therefore does not require consent.
Furthermore, we can use Analytics to record your mouse and screen scrolling movements as well as clicks, among other things. Furthermore, Google Analytics uses various modelling approaches to augment the data sets collected and uses machine learning in data analysis.
Analytics uses technologies that enable the recognition of the user for the purpose of analysing user behaviour (e.g. cookies or a digital "fingerprint").
Terms of use: https://marketingplatform.google.com/about/analytics/terms/de.
9.2.3 Demographic parameters provided by Google Analytics
This website uses the “demographic characteristics” function of Google, to be able to display to the website visi-tor compatible ads within the Google advertising network. This allows reports to be created that contain infor-mation about the age, gender, and interests of the website visitors. The sources of this information are interest-related advertising by Google as well as visitor data obtained from third-party providers. This data cannot be allo-cated to a specific individual. You have the option to deactivate this function at any time by making pertinent set-tings changes for advertising in your Google account or you can generally prohibit the recording of your data by Google Analytics as explained in section on data recording on this site.
We have executed a contract data processing agreement with Google and are implementing the stringent provi-sions of the German data protection agencies to the fullest when using Google Analytics.
9.2.4 Ads
The website operator uses Google Ads. Ads enables us to display advertisements in the Google search engine or on third-party websites when the user enters certain search terms on Google (keyword targeting). Furthermore, targeted advertisements can be played on the basis of the user data available at Google (e.g. location data and interests) (target group targeting). As the website operator, we can evaluate this data quantitatively by analysing, for example, which search terms have led to the display of our advertisements and how many advertisements have led to corresponding clicks.
These adverts are delivered by Google via so-called "ad servers". For this purpose, we use ad server cookies, through which certain parameters for measuring success, such as the display of adverts or clicks by users, can be measured. If you access our website via a Google advert, Google Adwords will store a cookie on your PC. These cookies generally lose their validity after 30 days and are not intended to identify you personally. The unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (marking that the user no longer wishes to be addressed) are usually stored as analysis val-ues for this cookie.
These cookies enable Google to recognise your internet browser. If a user visits certain pages of an Ads custom-er's website and the cookie stored on their computer has not yet expired, Google and the customer can recognise that the user clicked on the ad and was redirected to this page. A different cookie is assigned to each Ads cus-tomer. Cookies can therefore not be tracked via the websites of Ads customers. We ourselves do not collect and process any personal data in the aforementioned advertising measures. We only receive statistical analyses from Google. These analyses enable us to recognise which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising material; in particular, we cannot identify users on the basis of this information.
Due to the marketing tools used, your browser automatically establishes a direct connection with the Google server. We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our level of knowledge: Through the integration of ads, Google receives the information that you have accessed the corresponding part of our website or clicked on an advert from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, it is possible that the provider will find out your IP address and save it.
The legal basis for processing is your consent.
You can prevent participation in this tracking process in various ways:
a) by setting your browser accordingly; in particular, the suppression of third-party cookies means that you will not receive any adverts from third-party providers;
b) by deactivating cookies for conversion tracking by setting your browser to block cookies from the domain "www.googleadservices.com", www.google.de/settings/ads, whereby this setting is deleted when you delete your cookies;
c) by deactivating the interest-based ads of the providers that are part of the "About Ads" self-regulation cam-paign via the link www.aboutads.info/choices, whereby this setting is deleted when you delete your cook-ies;
d) by permanently deactivating them in your Firefox, Internet Explorer or Google Chrome browsers via the link www.google.com/settings/ads/plugin. We would like to point out that in this case you may not be able to use all the functions of this website to their full extent.
9.2.5 Remarketing
This website uses the functions of Google Analytics Remarketing. Remarketing analyses your user behaviour on our website (e.g. clicking on certain products) in order to classify you in certain advertising target groups and then play you suitable advertising messages when you visit other online offers (remarketing or retargeting).
For this purpose, Google stores cookies on the end devices of users who visit certain Google services or websites in the Google Display Network. These cookies are used to record the visits of these users. The cookies are used to uniquely identify a web browser on a specific end device and not to identify a person.
Furthermore, the advertising target groups created with remarketing can be linked with Google's cross-device functions. In this way, interest-based, personalised advertising messages that have been adapted to you depend-ing on your previous usage and surfing behaviour on one end device (e.g. mobile phone) can also be displayed on another of your end devices (e.g. tablet or PC).
To create target groups, we use, among other things, the customer matching function of Google Remarketing. In this process, we transfer certain customer data (e.g. email addresses) from our customer lists to Google. If the customers in question are Google users and logged into their Google account, they are shown matching advertis-ing messages within the Google network (e.g. on YouTube, Gmail or in the search engine).
9.2.6 Conversion Tracking
This website uses Google Conversion Tracking. With the help of conversion tracking, Google and we can recog-nise whether the user has carried out certain actions. For example, we can evaluate which buttons on our site were clicked how often and which products were viewed or purchased particularly frequently. This information is used to compile conversion statistics. We learn the total number of users who clicked on our ads and what ac-tions they took. We do not receive any information with which we can personally identify the user. Google itself uses cookies or comparable recognition technologies for identification purposes.
9.2.7 Optimize in combination with Tag Manager und Analytics
This website uses Google Optimize functions in combination with Tag Manager and Analytics to optimise this Website. It enables statistics on how different variants of the website are used. For this purpose, Google uses cookies or comparable recognition technologies (e.g. digital fingerprint).
9.3 Bing (Microsoft)
This website uses Bing statistics from Microsoft. Provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, IRELAND. Cookies from Bing are used to collect anonymous information about how visitors use our website.
Insofar as consent has been obtained, the above service is used exclusively on the basis of Art. 6 (1) a) GDPR and § 25 German TTDSG. The consent can be revoked at any time. If no consent has been obtained, the use of this service is based on Art. 6 (1) 1 f) GDPR; the site operator has a legitimate interest in analysing user behaviour.
For more information on the data collected, please refer to the data protection declaration: https://advertise.bingads.microsoft.com/en-us/resources/policies/remarketing-in-paid-search-policies and https://www.youronlinechoices.com/en.
10 Plugins and Tools
10.1 Vimeo
This website integrates videos from the video portal Vimeo. The operator of the pages is Vimeo Inc, 555 West 18th Street, New York, New York 10011, USA.
We use Vimeo in the extended data protection mode "Do-not-Track. This mode means that Vimeo does not set a cookie when you play a video on our website. When you visit one of our pages equipped with a Vimeo video, a con-nection to the Vimeo servers is established. The Vimeo server is informed which of our pages you have visited. In addition, Vimeo obtains your IP address. This also applies if you are not registered with Vimeo or do not have an account with Vimeo. The information collected by the provider is transmitted to its server in the USA. If you are registered with this provider, you enable it to assign your usage behaviour directly to your personal profile. You can prevent this by logging out.
Vimeo is used in the interest of an appealing presentation of our online offers. This represents a legitimate inter-est within the meaning of Art. 6 (1) f) GDPR. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 a) GDPR and § 25 para. 1 German TTDSG, insofar as the con-sent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprint-ing) within the meaning of the TTDSG. The consent can be revoked at any time.
Data transfer to the USA is based on the standard contractual clauses of the EU Commission and, according to Vimeo, on "legitimate business interests". Further information on the handling of user data can be found in Vimeo's privacy policy at: https://vimeo.com/privacy.
10.2 Webinar Geek
We use WebinarGeek for the creation and, with your consent pursuant to Art. 6 para. 1 a) GDPR, for the provision or retrieval of explanatory videos with live content on our products. The provider is based in Chroomstraat 12, Zoe-termeer, Netherlands.
In order to start the video stream, you must provide your name and an e-mail address so that we can write to you politely and send you the individual link to the stream. When you call up a video stream, you can participate interac-tively during the transmission, which may contain further personal data. The e-mail address is also used to send you a link to a static version after the end of the stream if you wish to watch the video again. If you enter more data in the registration form, such as your company or your telephone number, we will use this to ask for your reaction after watching and, if necessary, to present our products on the topic.
When using the service, metadata about the address, device and system is collected for use and cookies and similar technologies are used to optimize the service. This includes browser data, login data, system and device information, IP address, duration and frequency of use, processed files. Viewing a video can be assigned to an identifiable person so that you can receive a personalized response. If you make entries during the video, these are processed according to the context. If you have consented to cookies from third-party providers, the provider may receive information from them for advertising purposes.
You can find the provider's privacy policy here: https://www.webinargeek.com/privacy. The provider's agreement with us on data protection can be found here: https://www.webinargeek.com/terms-and-conditions. Its general privacy policy can be found at https://www.webinargeek.com/privacy.
11 Phone, Audio & Video
11.1 General
We use digital conferencing services, among other things, to communicate with our business partners. The spe-cific services we use are listed below. When you communicate with us via video, chat or audio, your personal data is collected and processed by us and the provider of the respective (conferencing) service.
We collect all data that you disclose (email address or telephone number, image, text, audio). Furthermore, we process the duration, start and end of participation, number of participants and other ‘context information’ in con-nection with the communication process (metadata).
In addition, we process all technical data required to process online communication. This includes, in particular, IP addresses, MAC addresses, device number, type, operating system type and version, client version, camera type, microphone or loudspeaker and the type of connection.
If content is exchanged, uploaded or otherwise provided within the service, it may be stored at least temporarily on the service providers' servers. Such content includes, in particular, cloud recordings, chat or instant messages, call recordings, uploaded photos and videos, files, drawings and other information shared while using the service.
Please note that we do not have full influence on the data processing operations of the services used. Our options are largely determined by the corporate policy of the respective provider. For more information on data processing by the conference services, please refer to the individual descriptions that we have listed below this text.
We use these services in accordance with Art. 6 (1) b) GDPR to communicate with prospective or existing con-tractual partners or to offer certain services to our customers, as well as to generally simplify and accelerate communication with us or our company (legitimate interest). Insofar as consent has been requested, for example to record a conference, the use of the relevant applications is based on this consent; the consent can be revoked at any time with effect for the future. After that, the application can no longer be used.
If and to the extent that you are informed of this before the start of the conference with reference to this declara-tion, your data will be recorded or processed by artificial intelligence for transcription or translation. This is usually done on the basis of legitimate interest. You can object to this. If you provide particularly sensitive data in accord-ance with Art. 9 f. GDPR, this is done on the basis of your consent. Employees who communicate privately are hereby informed that this is done on the basis of their consent. The storage of data based on consent can be revoked at any time. In this case, the data will be deleted and can no longer be used; this may run counter to the original purpose of the storage.
The data collected directly by us via the video and conference services will be deleted from our systems as soon as you request us to delete it, revoke your consent to store it, or the purpose for which it was stored no longer applies. Stored cookies remain on your device until you delete them. Mandatory statutory retention periods remain unaffected.
We have no influence over the storage duration of your data, which may be stored by the operators of the confer-ence services for their own purposes or on your behalf. For details, please contact the operators of the confer-ence services directly.
We use the following conference applications:
11.2 Microsoft Teams Ireland
We use Microsoft Teams. The provider is Microsoft Ireland Operations Limited, The Atrium Building, Block B, Car-manhall Road, Sandyford Business Estate, Dublin 18, registered office:70 Sir Rogerson's Quay, Dublin 2, Ireland. In rare support cases, the parent company, Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, United States of America has access to your data as a sub-processor. The USA is generally an unsafe third coun-try. This access is secured by standard data protection clauses. The USA is currently considered a safe third country because there is a valid adequacy decision and Microsoft fulfils the condition of being involved in the TADPF. In addition, we ensure that data processing in non-secure third countries also meets the requirements of the GDPR by means of a data protection impact assessment. Details on data processing can be found in the Microsoft Teams privacy policy: https://privacy.microsoft.com/de-de/privacystatement.
11.3 Team Viewer
We use TeamViewer. The provider is TeamViewer Germany GmbH, Jahnstr. 30, 73037 Göppingen. Details about data processing can be found in the TeamViewer privacy policy: https://www.teamviewer.com/en/privacy-notice.
12 Surveys and competitions
Depending on the survey, we can theoretically request all kinds of data. As a rule, our surveys are anonymous. This anonymity can be broken in two cases. Firstly, you enter very specific information in one or more free text fields that allow conclusions to be drawn about your identity. Secondly, we ask for it openly, for example by combining a survey with a competition that requires a feedback channel to notify the winner, for which an email address must be entered. In this case, we indicate in connection with the input field whether we (can) merge the information or process it separately while maintaining anonymity.
The surveys are evaluated immediately and the personal data is then deleted, unless there are further legal stor-age obligations. Email addresses from competitions are deleted immediately after the draw and successful noti-fication of the winner.
Data processing is generally carried out on the based of your consent in accordance with Art. 6 para. 1 a) GDPR. This legal basis also applies independently of the general legal basis of the survey if you enter particularly sensi-tive data in accordance with Art. 9, 10 GDPR. You can revoke your consent to the processing of your personal data at any time, object to it or request changes. The legality of data processing operations already carried out remains unaffected by the revocation. If the data processing is based on another legal basis, we will state this in the intro-duction to the survey. If surveys are necessary for the initiation or fulfilment of contracts, the processing of per-sonal data will be carried out in accordance with Art. 6 para. 1 b) GDPR. If no contractual relationship exists, sur-veys may also be necessary to protect our legitimate interests in the effective planning and implementation of projects and processes. Insofar as surveys are conducted within the framework of an employment relationship and are necessary for the performance of the employment relationship, this is done additionally on the basis of Section 26 BDSG.
If you participate in an anonymous survey, your response will not contain any contact information for us and can-not be traced back to you.
12.1 Surveys with Microsoft Forms
We use Microsoft Forms. The provider is Microsoft Ireland Operations Limited, The Atrium Building, Block B, Car-manhall Road, Sandyford Business Estate, Dublin 18, registered office: 70 Sir Rogerson's Quay, Dublin 2, Ireland. In rare cases of support, the parent company, Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, United States of America, has access to your data as a subprocessor. The USA are generally considered an unsafe third country. This access is secured by standard data protection clauses. The USA are currently consid-ered a safe third country because there is a valid adequacy decision and Microsoft fulfils the condition of being a participant in the TADPF. In addition, we ensure through a data protection impact assessment that data pro-cessing in unsafe third countries also complies with the requirements of the GDPR. Details on data processing can be found in the Microsoft Teams privacy statement: www.microsoft.com/en-us/privacy/privacystatement.
Microsoft Forms generally processes the following personal data: name, email address, profile picture (optional, if stored in Microsoft 365), preferred language, status (optional, if stored in Microsoft 365), date and time the ques-tionnaire was opened, date and time the response was sent.
12.2 Surveys with Lamapoll
We use Lamapoll from Lamano GmbH & Co. KG, Frankfurter Allee 69, 10247 Berlin, Germany, for surveys. The following personal data is generally processed: name, email address, preferred language, date and time of open-ing the questionnaire, date and time of submitting the response.
13 Other Services
13.1 Job Applications
We offer website visitors the opportunity to submit job applications to us (e.g., via e-mail, via postal services on by submitting the online job application form). Below, we will brief you on the scope, purpose and use of the personal data collected from you in conjunction with the application process. We assure you that the collection, processing and use of your data will occur in compliance with the applicable data privacy rights and all other statutory provi-sions and that your data will always be treated as strictly confidential.
If you submit a job application to us, we will process any affiliated personal data (e.g., contact and communica-tions data, application documents, notes taken during job interviews, etc.), if they are required to make a decision concerning the establishment or an employment relationship. The legal grounds for the aforementioned are § 26 GDPR according to German Law (Negotiation of an Employment Relationship), Art. 6(1)(b) GDPR (General Con-tract Negotiations) and – provided you have given us your consent – Art. 6(1)(a) GDPR. You may revoke any con-sent given at any time. Within our company, your personal data will only be shared with individuals who are involved in the processing of your job application.
If your job application should result in your recruitment, the data you have submitted will be archived on the grounds of § 26 GDPR and Art. 6(1)(b) GDPR for the purpose of implementing the employment relationship in our data processing system.
If we are unable to make you a job offer or you reject a job offer or withdraw your application, we reserve the right to retain the data you have submitted on the basis of our legitimate interests (Art. 6(1)(f) GDPR) for up to 6 months from the end of the application procedure (rejection or withdrawal of the application). Afterwards the data will be deleted, and the physical application documents will be destroyed. The storage serves in particular as evidence in the event of a legal dispute. If it is evident that the data will be required after the expiry of the 6-month period (e.g., due to an impending or pending legal dispute), deletion will only take place when the purpose for further storage no longer applies.
Longer storage may also take place if you have given your agreement (Article 6(1)(a) GDPR) or if statutory data retention requirements preclude the deletion.
If we do not make you a job offer, you may be able to join our applicant pool. In case of admission, all documents and information from the application will be transferred to the applicant pool in order to contact you in case of suitable vacancies.
Admission to the applicant pool is based exclusively on your express agreement (Art. 6(1)(a) GDPR). The submis-sion agreement is voluntary and has no relation to the ongoing application procedure. The affected person can revoke his agreement at any time. In this case, the data from the applicant pool will be irrevocably deleted, provid-ed there are no legal reasons for storage.
The data from the applicant pool will be irrevocably deleted no later than two years after consent has been granted.
13.1.1 Job Applications with kameon TALENT
The technical processing of the online application procedure kameon TALENT is carried out for us by the com-panytogether with Microsoft Ireland Operations Limited as hoster (Azure Cloud). The company is solely responsi-ble for the technical implementation and has no influence on the application process.
We have of course satisfied ourselves that the company has taken all the necessary technical and organisational measures to ensure data protection for the online application procedure. All employees are also sworn to secrecy regarding personal data.
If you use the online form, you only need to enter your title, name and email address for the feedback option. It is up to you which further documents and whether you upload particularly sensitive data, such as health data.
Your personal data as well as all processing steps connected with your application are stored securely on com-puters of this service provider exclusively in the EU/EEA. The data transfer is secured with SSL encryption.
The company may use subcontractors from so-called insecure third countries and, in accordance with Art. 6 (1) f) GDPR, use necessary cookies to ensure smooth, worldwide access to the portal and the necessary maintenance work. This is secured by appropriate guarantees as well as via the EU standard data contracts.
Further information on data protection can be found at privacy.microsoft.com/en-us/privacystatement. for Microsoft.
Microsoft Ireland Operations Limited can be contacted at: The Atrium Building,Block B, Carmanhall Road, Sandyford Business Estate, Dublin 18. In rare support cases, the parent company, Microsoft Corporation, One Microsoft Way, 98052-6399 Redmond WA, United States of America, may access the data. This constitutes pro-cessing in an insecure third country, which we safeguard with standard data protection clauses.
13.2 Whistleblower Portal
We operate a reporting portal at hint.kameon.de for the HinSchG.
We use a service provided by bbg bitbase group GmbH, Am Heilbrunnen 47, 72766 Reutlingen.
We treat information in accordance with §§ 8, 9 HinSchG confidentially.
The purpose of the reporting portal for the Whistleblower Protection Act (HinSchG) is to check and document reports, for internal investigation and, if necessary, to pass them on to authorized bodies in order to remedy un-lawful abuses at the company in accordance with § 2 HinSchG.
We operate this reporting portal voluntarily, i.e. in accordance with the HinSchG, because we are not legally obliged to do so. We apply the rules of the HinSchG accordingly.
Whistleblowers have the option of registering on our website to use the whistleblower portal. To register, log in and make contact, we process data that is automatically transmitted by the Internet browser and personal data that you can provide as a whistleblower: Access data, title (if applicable), first name and surname (if applicable), contact data (e-mail address, telephone number or postal address, if applicable), personal data in the report, in particular behavioral violations with corresponding facts.
You have the option of registering anonymously. You will receive a unique identification code that gives you access to a closed data protection room. Here you have the opportunity to submit your report.
No data will be passed on to third parties outside your company without your consent, unless this is required by law or order, such as § 9 HinSchG.
If and insofar as we, as an employer, are not obliged to set up a reporting office in accordance with Section 12 HinSchG, but operate it voluntarily, the legal basis for data processing is your consent in accordance with Art. 6 para. 1 sentence 1 a) GDPR. If you provide our voluntary reporting office with particularly sensitive data of other persons, this is only permitted within the framework of the exceptions of Art. 9 para. 2 GDPR and you are respon-sible for ensuring that your communications are covered by this. Primarily, these exceptions under Art. 9 para. 2 b) and h) will be the employer's responsibility under labor and social law or health care. Confidentiality is then re-stricted to the extent that we must check in accordance with Art. 14 GDPR whether we must inform the third party of your notification in accordance with para. 3 within one month or whether this would make the objectives of this reporting portal impossible or seriously impair them in accordance with para. 5 b). However, we have the right and the obligation to protect your personal data in the context of such information. By reporting under a pseudonym, you can largely protect yourself against the disclosure of your personal data.
Insofar as these legal bases do not apply, the legal basis is the legitimate interest pursuant to Art. 6 para. 1 sen-tence 1 f) GDPR. Our interest is to run our company in accordance with the law and to prosecute breaches of the law, such as fraud under EC 47 of the GDPR, in our area of responsibility. The legitimacy of this interest is evi-denced by the HinSchG and by the fact that Art. 18 para. 2 and 21 para. 1 GDPR identify the assertion, exercise and defense of legal claims and the protection of the rights of another person as overriding reasons for processing by the controller.
The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. Ac-cording to § 11 HinSchG, this is usually the case after three years. Other storage obligations due to contractual relationships and processing to fulfill contractual or legal obligations, such as six- or ten-year retention obligations under commercial and tax law, remain unaffected.
Please refer to the general section on data subject rights in our privacy policy.